Starting with a clear understanding of AI
First of all, the project coordinators explain what AI is and how it can be deployed. Anne Loos: “The first step is often the most difficult. This is because AI is such a hot topic right now. Everyone is talking about it, and everyone has a different idea of what it means. So first of all it’s important to get everyone on the same page. What do we actually mean when we talk about artificial intelligence?”
Support throughout the entire process
There is a great deal that can be accomplished with AI, such as eliminating inefficiencies in internal processes, reducing waste, and laying the groundwork for strategic decisions, or enhancing customer experience and product utility. Before this can be done, however, a great deal of information is required. First of all, the company needs to know which (internal or external) client problem it wants to address. Only then can it assess whether AI might present a potential solution. If so, it will need historical data for training the AI, process knowledge, infrastructure, and the right mindset within the company.
“The greatest benefit is that companies learn to help themselves. They reach the end of the process with a plan. They have a roadmap. They have the methodological know-how. They know exactly where it really makes sense to deploy AI – they have it in black and white.” This hands-on support gives them security and helps them to profitably apply AI to secure a competitive advantage.